Terms and conditions

The agreement is concluded when the consumer has accepted Moscowdesign.nl's offer electronically. If the consumer has accepted the offer electronically, Moscowdesign.nl will immediately confirm receipt of acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed, the consumer can terminate the agreement. Moscowdesign.nl takes appropriate technical and organizational measures to secure the electronic transfer of data and ensures a safe web environment. If the consumer pays electronically, Moscow Design.nl will take appropriate security measures. Moscowdesign.nl can - within legal frameworks - inform itself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, based on this investigation, Moscowdesign.nl has good reasons not to enter into the agreement, it is entitled to refuse an order or request with reasons. Moscowdesign.nl is free to refuse an order or request or to attach special conditions to the execution. This choice is entirely up to Moscowdesign.nl and it does not have to justify it. If Moscowdesign.nl refuses an order or request, Moscowdesign.nl will immediately inform the consumer.

If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a good assessment of the offer by the consumer. If Moscowdesign.nl uses images, they are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer do not bind Moscowdesign.nl. The website contains such information that it is clear to the consumer what the rights and obligations are associated with accepting the offer. This concerns in particular: the price including taxes; any delivery costs; the manner in which the agreement will be concluded and what actions are required for this;  whether or not the right of withdrawal applies; the method of payment, delivery or execution of the agreement; the term for acceptance of the offer, or the term for honoring the price.

The prices at the time of ordering a product apply. All prices are expressed in euros, in accordance with the relevant legal regulations, and include sales tax. Special offers are only valid for the period of validity stated in that offer. This information is printed in a brochure or mentioned on the website regarding that special offer. The prices mentioned in the webshop do not include shipping costs. No shipping costs will be charged for orders with a delivery address within the Netherlands. We charge 3.95 euros for returning an item. 

Orders via the webshop can be paid in the following ways: o iDEAL o Credit card (VISA, MasterCard, American Express); o Post-payment via Digital Accept Giro or One-time authorization. This is provided by Riverty. Moscowdesign.nl can expand the payment options. Other payment options will in any case be announced via the website. In the event that a payment term has been agreed with Moscowdesign.nl, the consumer will be in default by the mere expiry of this term. Payment terms can only be agreed in writing under conditions to be set and agreed at that time. If a credit card payment method is chosen, the terms and conditions of the relevant card issuer apply. Moscowdesign.nl is not a party to the relationship between the consumer and the card issuer. The consumer will be charged for all (extra)judicial costs of whatever nature, including collection costs, that Moscowdesign.nl will incur as a result of non-compliance by the consumer with his (payment) obligations. In the event of late payment, Moscowdesign.nl is entitled to terminate the agreement with immediate effect or to suspend (further) delivery until the consumer has fully fulfilled his payment obligations, including the payment of costs as referred to in Article 6.4.

Moscowdesign.nl ships, either itself or through a third party, the accepted orders as quickly as possible in order of receipt. If a product is in stock, the average delivery time is 3 full working days from the order date. If a delivery cannot take place or cannot take place within the average period, for example if the products are not in stock, the consumer will be informed as soon as possible. Moscowdesign.nl is not liable for any damage resulting from exceeding the announced delivery times. 

The consumer is obliged to carefully inspect the products immediately upon receipt. With regard to products purchased in the webshop, returning the products to the webshop is permitted without giving reasons. This is within 14 days after delivery of the product in question, i.e. the cooling-off period. The consumer can return the item via the supplied returns slip and will then receive his money back. To return an item, a contribution to the costs of 3.95 euros will be charged, which we will automatically deduct from the refund of the purchase amount. 

The items remain the property of Moscowdesign.nl until the full invoice amount has been paid by the consumer. The consumer may not tax, sell, resell, alienate or otherwise encumber the products before ownership has been transferred.

Moscowdesign.nl guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations. Moscowdesign.nl is never obliged to pay any direct or indirect compensation to the consumer or others, unless there is intent or gross negligence on the part of Moscowdesign.nl. If Moscowdesign.nl, for whatever reason, is obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value with regard to the product that caused the damage. Despite the constant care and attention that Moscowdesign.nl pays to the composition of the website, it is possible that information published on the website is incomplete and/or incorrect. The information on the website is regularly supplemented and/or adjusted. Moscowdesign.nl& reserves the right to make any changes with immediate effect and without notice. The consumer is obliged to indemnify Moscowdesign.nl against any claim that third parties may assert against Moscowdesign.nl with regard to the execution of the agreement, insofar as the law does not prevent the relevant damage and costs from being borne by the consumer. to come. It is possible that Moscowdesign.nl includes links on its website to other internet sites that may be interesting or informative for the visitor. Such links are purely informational. Moscowdesign.nl is not responsible for the content of the website to which it is referred or the use that may be made of it. 

In the event of force majeure, Moscowdesign.nl is not obliged to fulfill its obligations towards the consumer, or the obligation will be suspended for the duration of the force majeure. Force majeure means any circumstance beyond its control, which prevents the fulfillment of its obligations towards the consumer in whole or in part. These circumstances include strikes, fire, business disruptions, energy disruptions, non-delivery or late delivery from suppliers or other third parties engaged and the absence of any permit to be obtained from the government. Force majeure also includes disruptions in a (telecommunications) network or connection or communication systems used and/or the unavailability of the website at any time.

The consumer expressly acknowledges that all intellectual property rights of displayed information, signs, communications or other expressions relating to the products and/or relating to the internet site belong to Anna van Toor B.V., its affiliated companies, its suppliers or other rights holders . Intellectual property rights are understood to mean patent, copyright, trademark, drawing and model rights and/or other (intellectual property) rights, including sui generis rights to databases and topography of semiconductor products, or other products, as well as patentable or non-patentable technical and/or commercial know-how, methods and concepts. The consumer undertakes not to make any infringing use of the intellectual property rights as described in this article. 

By ordering, the consumer simultaneously gives permission to Moscowdesign.nl to use the consumer's personal data if necessary. Moscowdesign.nl only uses consumer data to the extent necessary for the performance of the service. The personal data provided by the consumer will not be provided to a third party for commercial purposes without the consumer's consent. The consumer's data will only be kept to the extent necessary to achieve the purposes for which the personal data is obtained and processed by Moscowdesign.nl. In addition to executing the agreement, this means realizing marketing purposes and maintaining the customer relationship with the consumer. Moscowdesign.nl will only process consumer data in accordance with its privacy policy. The website contains a Privacy Policy.

Moscowdesign.nl does not accept orders from persons under the age of 18. 

All offers and agreements from Moscowdesign.nl are exclusively governed by Dutch law. 

The consumer can email Moscow Design.nl customer service for questions and/or complaints at; email address [email protected]. Complaints are usually handled within 30 days. If this is not possible for any reason, the customer will be informed of the delay. 

Moscowdesign.nl (Anna van Toor BV) is located at Energieweg 35, 4231 DJ in Meerkerk and registered in the trade register under number: 23014828